Contact Us
Got a question about a casino review, spotted something on the site that needs updating, or want to suggest a brand we haven't covered yet? Non Gamstop Casinos is run by people who take the accuracy of this site seriously, and we'd rather hear about a mistake from you than leave it uncorrected.
What we can help with
We cover Curaçao-licensed casinos not on GamStop, and most messages we receive fall into a handful of categories:
- Questions about how we rate and rank operators like Betmica, Kikibet or Betninja
- Corrections — a bonus term has changed, an offer has expired, or a detail on the page is out of date
- Requests to review a new non-Gamstop casino that isn't yet listed on the site
- General feedback on the site, its layout or its content
- Questions about our editorial process and how commercial relationships are kept separate from ratings
What we can't help with
Non Gamstop Casinos is an independent comparison and review site. We don't operate any casino, hold player funds, process deposits or withdrawals, or manage individual player accounts. If your query relates to any of the following, it needs to go to the casino operator directly rather than to us:
- Deposits, withdrawals or delayed payments on a specific casino account
- Bonus credits, wagering progress or a promotion that hasn't been applied correctly
- Identity verification, account access or login issues
- Complaints about a specific game outcome or a support agent's conduct
Each casino listed on the site has its own support channel — usually live chat or email — and that's the fastest route to sorting out anything account-specific. If you're unsure which of our featured brands applies to your situation, our Non Gamstop Casinos UK 2026 guide lists the operators we currently cover along with what each one offers.
Before you write in
A few things worth checking first, since they answer most of the messages we get:
- If your question is about self-exclusion, GamStop or how these sites sit alongside it, our reviews explain how each brand's registration and identity checks work — read the relevant casino write-up first
- If you're concerned about your own gambling, or a friend or family member's, our Responsible Gambling page has practical information and support routes worth reading before anything else
- If your question is about how this site operates, who we are and what our review process looks like, that's covered on our About Us page
- If it's a legal or terms question — how the site's content may be used, our disclaimers, or our affiliate relationships — check the Terms and Conditions page first
A note on how we're funded
Non Gamstop Casinos earns commission when readers sign up with an operator through links on this site. That relationship never decides which casinos we rate highly or where they sit in a ranking — a brand's position reflects our editorial assessment, not what it pays us. If you ever think a review reads as more promotional than honest, tell us. That's exactly the kind of feedback we want.
Response times and what to expect
We read every message that comes in, though response times vary depending on volume and the complexity of the query. Being specific helps us help you faster — include the casino name, the page you're referring to, and as much detail as you can about what you've noticed or what you'd like to know. General feedback and typo reports tend to get resolved quickest; requests for new reviews or larger content updates take longer since they involve proper research before anything goes live.
Reminder: all gambling content on this site is intended for readers aged 18 and over.